Designing 3ERP to meet use and users

- methods to handle cultural diversity and collaborative networking in SMEs

Janni Nielsen & Lone Dirckinck-Holmfeld. Copenhagen Business School, CAICT/HCI, Denmark

The purpose is to describe a project the aim of which is to develop and validate the scientific methodological foundation for design of user friendly and usable, flexible and configurable global Enterprise Resource Planning system for Small and Medium sized Enterprises (SMEs) which are adoptable to cultural diversity and support the collaborative networking tasks embedded in 3gERP. Focus is on Human Centered Design methods and tools which must be developed to handle cultural diversity.

position paper pdf

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